The Details on HEAT USA

FAQs

What is HEAT USA?×

HEAT USA is the largest heating oil buying group in the country with over 50,000 oil-heated households and 200 heating oil suppliers participating. HEAT uses its buying power to negotiate discounts on heating oil and service for its members.

How long has HEAT been in business?×

HEAT was founded in 1985 in New York City. We are currently in our 24th year of operation and have more than 50,000 members in 10 Northeastern states.

How much does it cost to join HEAT?×

Regular membership in HEAT is $25 per year. If you are a member of one of our affiliated groups or unions you are likely to be eligible for a discount on your membership fee.

Who would my oil company be as a member of HEAT?×

If you fill in the registration form on our website you will be told who the preferred HEAT supplier is in your area. If you're not happy with that selection you can call HEAT toll-free and request an alternative supplier.

Who will perform my deliveries and service?×

Your oil deliveries and service will be performed by your HEAT supplier. You will receive your oil bills from them and you will pay them directly. If you have a problem with your heating system you will also contact them directly.

Is there any impact on the quality of oil or service?×

No. In fact most members report that their quality of service is higher as a member of HEAT than it was with their previous supplier.

How does HEAT save me money?×

HEAT negotiates your discount directly with your local HEAT affiliated heating oil supplier. In exchange for a large volume of business, these dealers significantly reduce their normal profit margins. You can expect to save between 15 and 25 cents per gallon on your heating oil.

In addition to your oil savings, you will also receive a free comprehensive service contract that includes extensive parts and labor coverage for your heating system, 24-hour emergency service, and a free annual cleaning and tune-up of your heating system.

How It Works…

HEAT USA is the largest heating oil buying group in the United States, with over 50,000 households and 200 heating oil dealers participating in the network. HEAT uses the combined buying power of its membership to negotiate the best heating oil prices and service for our membership.


Discounted Heating Oil Price

To reduce your cost of heating oil we get our dealers to reduce their profit margin substantially compared to what they would normally charge. Your HEAT dealer still makes money on your business because we give him not just your business but the business of several hundred of your neighbors. The efficiencies he will enjoy by selling more oil make up for his reduced margin.


Free or Discounted Service Contract

Your free or discounted service contract offers extensive parts and labor coverage for your heating system so if you do have a problem with your boiler or burner, it will very often be repaired at no charge or at a reasonable rate by your HEAT dealer.

Your service contract provides you with 24-hour emergency service, so whether your heat goes out on Thanksgiving Day or at two-thirty in the morning, your service contract ensures your heating oil dealer is responsible for sending someone to fix it as quickly as possible.

Your dealer will also provide you with annual maintenance of your heating system to keep it clean and tuned to perform safely and efficiently.


Convenient Oil Delivery

As a member of HEAT your deliveries will be performed on an automatic basis. This means your dealer will monitor your oil usage and anticipate when you will need a delivery. This is without question the safest and most convenient means of getting your oil deliveries.

You will also receive net-30 day payment terms, giving you nearly a month to pay for deliveries as they are made. Members also have the option of going on a budget or even-payment plan to spread payments out over the year rather than paying them all during the winter.


Quality Heating Oil Supplier

To be a member dealer of HEAT, companies are interviewed and screened for financial stability, service quality, reputation in the industry, insurance coverage and general professionalism among many other things. By being selective we ensure our members only work with solid and capable dealers.


Additional Membership Benefits

As an added level of security, you have our HEAT team here to assist you. They are here to represent your interests with your HEAT dealer, so whether you want to check your oil price, are interested in buying a new heating system, have a complaint about your HEAT dealer or anything else that might come up, you know there is someone at our office waiting to help you.


Unconditionally Guaranteed Satisfaction

You are free to leave at any time for any reason, and if you are dissatisfied with the HEAT program we will even refund your membership fee with no questions asked. We're confident you will be very pleased with your experience however, and we will do everything in our power to make you comfortable and happy.